Health Care Billing
of St. Charles
Patient care is your focus.
Partnering for profitability is ours.
Revenue Management and Consulting Services
We contracted with Healthcare Billing of St. Charles in June 2009 to take over the insurance billing side of our business. Their start-up process was efficient and they quickly generated the results we were looking for. Our confidence in their abilities to manage the accounts grew to the point that we contracted with them to perform all of our collection needs as well. That too was met with effectiveness and professionalism. We needed an effective solution to our billing and collection problem and by partnering with Healthcare Billing of St. Charles, we have been able to consistently maximize our charges and minimize our collection losses. Because of their years of experience with multi-specialty ASCs, and patient collection expertise, they have been able to provide 32nd Street Surgery Center with best in medical billing services. From their knowledgeable managers and coders to their friendly collection staff our experience with Healthcare Billing of St. Charles confirms that we've partnered with true leaders in the medical billing industry.
Administrator, 32nd Street Surgery Center
Health Care Billing of St. Charles has been a big asset to our ambulatory surgical center. As a new center, we've been able to rely on them to handle all our billing and collections promptly and accurately. The staff is always very pleasant and quick to respond to any requests. It's a pleasure to work with them!
Our ASC has been with Health Care Billing Of St Charles since 2004 and couldn't be more pleased with the exceptional service I have received from them. Their staff is professional, knowledgeable and personal never letting a concern go unanswered. From management to the coders, billers and payment posters everyone is responsive and efficient in their response to questions and concerns. I feel confident that if I have questions and concerns they will be addressed immediately and truly treat me as the customer. They maximize our revenue with their expertise and are instrumental in helping reduce our bad debt. Our collections as a percent of revenue are very high and are a reflection of the tremendous efforts put forth by the HCB staff. I without a doubt highly recommend HCB for any ASC billing needs and would be happy to provide any additional information.
We are an Ambulatory Surgery Center on the West Coast who has been using Healthcare Billing of St. Charles for almost 1 year. I have been very pleased with the accuracy of the financial postings and month end reporting. Their collectors are very experienced in all areas of dealing with Insurance Carriers for correct reimbursements and claim appeals. HCB has helped our company clean up our outstanding aged claims, which has been a benefit to everyone in our center. It has been a pleasure to work with them.
"St. Charles Orthopedic Surgery Associates has worked with Health Care Billing (HCB) for 8 years and have found them to be a great asset. HCB has grown and adapted with us to the changing healthcare environment. They have helped us improve our patient collections with pro-active patient payment arrangements and structured collection policies, reduce by half and maintained our days in AR and helped develop billing and collection measures and goals that serve to motivate our staff and monitor our success. I would highly recommend HCB as a qualified, skilled, and customer friendly billing and collection service. "
Administrator, Physician Orthopedic Practice
"HealthCare Billing of St. Charles has been instrumental with the success of our ambulatory surgery center. Their dedication, knowledge and professionalism is outstanding. I feel the staff is part of our team and interacts very well with our facility. They are able to assist us in any situation that may arise and direct us in handling those circumstances. They are ethical, structured, full of resources, and up-to-date on ever-changing billing issues in the medical field. I endorse HealthCare Billing of St. Charles to any center in need of a highly competent and experienced billing service".