With over in revenue management, billing, coding and consulting services and a ten year tenure average, we set ourselves apart with our personalized service and knowledge.
Our team of industry experts will be an extension of your business.
Suzanne received her Bachelor's of Health Care Administration and her Master's of Business Administration from Lindenwood University. She has achieved Certification through the American College of Medical Practice Executives and is active in the Medical Group Management Association (MGMA) both locally and nationally. Suzann has worked in health care for over 20 years with particular interest in billing and collection management. She actively participates in new client conversions and set up and ongoing operations and customer relations.
Suzann Crowder MBA, CMPE
Chief Executive Officer
Betsy brings over 25 years of Patient Accounts Management, Team building, Process Improvement and Customer Service expertise to our company. Betsy has a wide rage of experience with each position within Patient Accounts, both facility and professional, Collection Agencies, Accounts Receivable Firms and Consulting. She is an active member of the Medical Group Management Association (MGMA).
Betsy is the point person for our clients to ensure efficient work flow, resolution of all issues, end of month reporting, achievement of aggressive goals set for each client as well as continued communication with client management. She also directs and coordinates the overall functions of HCB ensuring maximization of cash flow while improving patient, physician and other customer relations.
Director of Operations
Together our team will work personally with you
to allow your focus to be "Patient Care", to achieve
your goals, and to have a strong working relationship.